Shipping and Delivery Information for Shopkeepers on “Near Ki Dukan” Platform

This Shipping and Delivery Information outlines the terms and conditions related to the shipping and delivery of products offered by shopkeepers through the “Near Ki Dukan” platform (referred to as the “Platform,” “we,” “us,” or “our”). By using the Platform as a shopkeeper, you acknowledge and agree to the terms of this policy.

  1. Product Availability and Delivery Coverage:
  • As a shopkeeper on the “Near Ki Dukan” platform, you are responsible for managing the availability of your products for purchase and specifying the delivery coverage area.
  • You have the discretion to determine the products you offer for sale and the locations to which you provide delivery services.
  1. Delivery Timeframes:
  • You are responsible for setting the delivery timeframes for the orders placed through the Platform and should not be more than 7 working days.
  • Estimated delivery times should be communicated clearly to users at the time of order placement.
  1. Delivery Charges:
  • You have the authority to specify delivery charges, if applicable, based on factors such as order value, location, and other relevant criteria.
  • You may offer free delivery or charge a nominal fee for delivery services.
  1. Order Fulfillment and Tracking:
  • Upon receiving an order through the Platform, you are responsible for processing the order promptly and accurately.
  • You have the option to provide order tracking services to users, allowing them to monitor the status of their orders.
  1. Product Quality and Condition:
  • You are accountable for ensuring that the products delivered to users are of the specified quality and condition.
  • Users have the right to inspect products upon delivery and report any issues to you directly.
  1. Contact Information:
  • Users may have questions or concerns about the shipping and delivery process. Ensure that your contact information is readily available for users to reach out to you.
  1. Changes to this Policy:
  • We have the discretion to update this Shipping and Delivery Information at any time. When we do, we will revise the updated date at the bottom of this page.
  1. Acceptance of these Terms:
  • By using the “Near Ki Dukan” platform and offering products for sale, you signify your acceptance of this Shipping and Delivery Information. If you do not agree to this policy, please do not use the Platform.

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